One clear request
Send the order details and photos together so support can review everything without extra back-and-forth.
Customer support
We are here to help.
Tell us what happened, add your order details, and include photos when they help. Everything arrives together for a faster review.
Send a request
Put every detail in one place.
For a damaged or incorrect item, include one photo of the full canvas, one close-up, and one photo of the shipping box when possible.
Typical reply: within 1 business day
Response time
Most requests receive a reply within 1 business day, Monday through Friday.
Order lookup
Use the email from checkout and include your order number when you have it.
Common help
Before you send.
Shipping and tracking
Canvas prints are produced in 2-3 business days, then standard U.S. shipping is typically 2-5 business days after production.
Read policyDamage or wrong item
Send your order number, checkout email, photos of the item, and photos of the packaging within 7 days of delivery.
Read policyReturns and refunds
Returns are accepted within 30 days of delivery. Customers pay return shipping for non-defective returns; damaged, defective, or incorrect items are handled free of extra return cost when approved.
Read policySupport availability
Phone support and live chat are not currently offered. The form above is the official support channel for orders, shipping questions, damaged items, returns, refunds, and account help. You can also email us directly.
hello@armoze.com