Launch offer: 10% off your first order with code FIRST10

Customer support

Get help with your order.

Armoze support is handled by email so order details, photos, shipping updates, and replacement decisions stay in one clear thread.

Email support

Reach Armoze at hello@armoze.com. Email is the official support channel and preferred contact method.

Response time

Most support emails receive a reply within 1 business day, Monday through Friday.

Order lookup

Use the same email from checkout when signing in so your paid orders and tracking details stay connected.

Common help

What to send us.

Shipping and tracking

Canvas prints are produced in 2-3 business days, then standard U.S. shipping is typically 2-5 business days after production.

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Damage or wrong item

Email your order number, checkout email, photos of the item, and photos of the packaging within 7 days of delivery.

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Returns and refunds

Returns are accepted within 30 days of delivery. Customers pay return shipping for non-defective returns; damaged, defective, or incorrect items are handled free of extra return cost when approved.

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Support availability

Phone support and live chat are not currently offered. Email is the official support channel for Armoze orders, shipping questions, damaged items, returns, refunds, and account help.

hello@armoze.com